Changelog

Changelog

New updates and improvements to Playground

New updates and improvements to Playground

Oct 7, 2024

Support Sidebar, FTE Settings, & CRM Lead Migrations

v537

3 Releases

16 Improvements

4 Fixes

Support Panel
Support Panel

Today we launched our support panel to surface better resources for our providers, even faster. Access our Help Center, live chat, and even your main point of contact's direct calendar. In addition, we added the ability to predict enrollment based on customized FTE definitions, to help you make better informed decisions about your capacity. Finally, we're making steady process on CRM, releasing the ability to graduate leads directly into the core Playground platform.

Releases

  • Support sidebar -- find all support resources in one place on the website, including your named onboarding or account manager

  • Added FTE settings and calculations on predictive enrollment

  • CRM: Able to migrate graduate leads from the CRM directly into Playground

Improvements

  • Improved scheduled classroom filters on mobile

  • Added feed only and no access guardian roles

  • Improved the flow for assigning payments to families after splitting them

  • Added date separators on the mobile feed

  • Added CACFP by class report

  • Improved file attachment names and file previews

  • Improved payroll transactional emails

  • Added overdue debits report to enterprise

  • Teachers now have a students tab on web

  • Now able to edit newsletter subject lines

  • CRM: Able to archive and unarchive leads

  • CRM: Now able to trigger automations based on lead being updated

  • CRM: Trigger automations from form submissions

  • CRM: Trigger automations from tour bookings

  • CRM: Trigger automations from lead stage transitions

  • CRM: Able to delete nodes on automations

Fixes

  • Should now show classroom name on the schedule change on student profiles

  • Fixed issue with printing out forms

  • Cleaned up emergency contact report to allow more guardians per page

  • Plaid integration now automatically categorizes transactions, same as credit card

Oct 7, 2024

Support Sidebar, FTE Settings, & CRM Lead Migrations

v537

3 Releases

16 Improvements

4 Fixes

Support Panel

Today we launched our support panel to surface better resources for our providers, even faster. Access our Help Center, live chat, and even your main point of contact's direct calendar. In addition, we added the ability to predict enrollment based on customized FTE definitions, to help you make better informed decisions about your capacity. Finally, we're making steady process on CRM, releasing the ability to graduate leads directly into the core Playground platform.

Releases

  • Support sidebar -- find all support resources in one place on the website, including your named onboarding or account manager

  • Added FTE settings and calculations on predictive enrollment

  • CRM: Able to migrate graduate leads from the CRM directly into Playground

Improvements

  • Improved scheduled classroom filters on mobile

  • Added feed only and no access guardian roles

  • Improved the flow for assigning payments to families after splitting them

  • Added date separators on the mobile feed

  • Added CACFP by class report

  • Improved file attachment names and file previews

  • Improved payroll transactional emails

  • Added overdue debits report to enterprise

  • Teachers now have a students tab on web

  • Now able to edit newsletter subject lines

  • CRM: Able to archive and unarchive leads

  • CRM: Now able to trigger automations based on lead being updated

  • CRM: Trigger automations from form submissions

  • CRM: Trigger automations from tour bookings

  • CRM: Trigger automations from lead stage transitions

  • CRM: Able to delete nodes on automations

Fixes

  • Should now show classroom name on the schedule change on student profiles

  • Fixed issue with printing out forms

  • Cleaned up emergency contact report to allow more guardians per page

  • Plaid integration now automatically categorizes transactions, same as credit card

Sep 30, 2024

Website Kiosk, Single Sign On, & Paperwork Categories

v536

3 Releases

16 Improvements

6 Fixes

Single sign on
Single sign on

Say hello to Kiosk Mode on the web dashboard! For folks that run attendance from the website, you're now able to turn your computer into a kiosk for families to check in/out. Additionally, we added PDF categories & staff paperwork templates to make your life even easier. Our third major release of the week is single sign on (SSO) for Microsoft based SAML.

Releases

  • Kiosk mode on the website — you can now sign in/out using the same kiosk on the app through the Playground website

  • PDF Categories & Staff Templates — create new paperwork for your program faster!

  • Single sign on — Playground now supports Microsoft based SAML. Please reach out if you’d like any other SSO providers

Improvements

  • Added a new tax deposits report

  • Able to download all paystubs

  • Able to import data from new sources when getting started with Playground

  • Indiana state attendance integration now includes columns for number of days present and absent

  • Creating new locations is much faster now

  • Viewing form submissions is much faster for users — it no longer navigates you to a new page

  • Up to 50% faster EVERY time you edit data — Playground should feel much snappier

  • Able to see ratios under every time slot on the schedule resource view

  • Able to now send PDFs through chat

  • CRM: Cleaned up and improved the leads table

  • CRM: Automations now have a version history you can view

  • CRM: Call recordings now show much more data

  • CRM: Form stat tracking for views & completions

  • CRM: Lead owners and assigned location field for multi-sites

  • CRM: Able to send out templated emails with merge fields to leads

  • CRM: Much prettier empty states

Fixes

  • Reply to post on the mobile app should work 100% of the time now

  • Show inactive on PIN code reports

  • Able to clear out accounting codes from online payments & credits

  • Classroom forecasting downloads should pull current day now

  • Fixed a bug with iOS 18 not allowing video uploads

  • State subsidy integration now reloads data when you save settings

Sep 30, 2024

Website Kiosk, Single Sign On, & Paperwork Categories

v536

3 Releases

16 Improvements

6 Fixes

Single sign on

Say hello to Kiosk Mode on the web dashboard! For folks that run attendance from the website, you're now able to turn your computer into a kiosk for families to check in/out. Additionally, we added PDF categories & staff paperwork templates to make your life even easier. Our third major release of the week is single sign on (SSO) for Microsoft based SAML.

Releases

  • Kiosk mode on the website — you can now sign in/out using the same kiosk on the app through the Playground website

  • PDF Categories & Staff Templates — create new paperwork for your program faster!

  • Single sign on — Playground now supports Microsoft based SAML. Please reach out if you’d like any other SSO providers

Improvements

  • Added a new tax deposits report

  • Able to download all paystubs

  • Able to import data from new sources when getting started with Playground

  • Indiana state attendance integration now includes columns for number of days present and absent

  • Creating new locations is much faster now

  • Viewing form submissions is much faster for users — it no longer navigates you to a new page

  • Up to 50% faster EVERY time you edit data — Playground should feel much snappier

  • Able to see ratios under every time slot on the schedule resource view

  • Able to now send PDFs through chat

  • CRM: Cleaned up and improved the leads table

  • CRM: Automations now have a version history you can view

  • CRM: Call recordings now show much more data

  • CRM: Form stat tracking for views & completions

  • CRM: Lead owners and assigned location field for multi-sites

  • CRM: Able to send out templated emails with merge fields to leads

  • CRM: Much prettier empty states

Fixes

  • Reply to post on the mobile app should work 100% of the time now

  • Show inactive on PIN code reports

  • Able to clear out accounting codes from online payments & credits

  • Classroom forecasting downloads should pull current day now

  • Fixed a bug with iOS 18 not allowing video uploads

  • State subsidy integration now reloads data when you save settings

Sep 23, 2024

Approval Based Drop-ins & Mobile Pay Stubs

v536

2 Releases

12 Improvements

4 Fixes

Drop in care
Drop in care

This week we released a huge addition to drop-in care with the ability to add pending approvals to bookings. This enables administrators to approve a drop-in booking before a family is confirmed for care. Additionally, we launched mobile pay stubs for staff to view their pay history on the mobile app.

Releases

  • Beta release of approval based drop-ins — you can now require an admin approval before accepting a drop-in that was booked

  • Mobile pay stubs — staff can now see their pay stubs on the app

Improvements

  • Able to add program name to email templates as a merge field

  • Added transitions to classroom ratio reporting

  • Indiana state attendance API now accepts multiple provider IDs

  • Able to adjust settings for child care assistance integrations before pulling data

  • Payroll now supports clergy deductions

  • Added additional warning messages when benefits look incorrect on payroll

  • Added enterprise payout reports

  • CRM: Automations can now send out additional types of notifications and can be triggered by new event types

  • Signature reports now show the count of signatures for the day as a column to quickly find missing attendance

  • Added a setting to change minimum payout amounts

  • Added a print button to a bunch of new tables

  • Payouts table is now downloadable

Fixes

  • Fixed an issue where email templates wouldn't show unless the screen was refreshed

  • Fixed some broken help center article links on pages and added in new ones

  • Downloading forms now has headers for custom field question types

  • Fixed NaN showing up for a student’s birthday if they were entered MM/DD/YY instead of MM/DD/YYYY

Sep 23, 2024

Approval Based Drop-ins & Mobile Pay Stubs

v536

2 Releases

12 Improvements

4 Fixes

Drop in care

This week we released a huge addition to drop-in care with the ability to add pending approvals to bookings. This enables administrators to approve a drop-in booking before a family is confirmed for care. Additionally, we launched mobile pay stubs for staff to view their pay history on the mobile app.

Releases

  • Beta release of approval based drop-ins — you can now require an admin approval before accepting a drop-in that was booked

  • Mobile pay stubs — staff can now see their pay stubs on the app

Improvements

  • Able to add program name to email templates as a merge field

  • Added transitions to classroom ratio reporting

  • Indiana state attendance API now accepts multiple provider IDs

  • Able to adjust settings for child care assistance integrations before pulling data

  • Payroll now supports clergy deductions

  • Added additional warning messages when benefits look incorrect on payroll

  • Added enterprise payout reports

  • CRM: Automations can now send out additional types of notifications and can be triggered by new event types

  • Signature reports now show the count of signatures for the day as a column to quickly find missing attendance

  • Added a setting to change minimum payout amounts

  • Added a print button to a bunch of new tables

  • Payouts table is now downloadable

Fixes

  • Fixed an issue where email templates wouldn't show unless the screen was refreshed

  • Fixed some broken help center article links on pages and added in new ones

  • Downloading forms now has headers for custom field question types

  • Fixed NaN showing up for a student’s birthday if they were entered MM/DD/YY instead of MM/DD/YYYY

Sep 16, 2024

Closed Days, CRM Automations, & CRM Emailing

v535

3 Releases

10 Improvements

6 Fixes

Child Care Leads
Child Care Leads

This week, we released the ability to add closure dates to drop-in care, to add in even more flexibility for care availabilities. Additionally, we're continuing our work on CRM, tour booking, & marketing automation by launching workflows that automatically send emails & texts to leads. For early access to CRM, reach out to your account manager for more details and pricing.

Releases

  • Added closed days to drop-in care, now you can turn off certain days from allowing drop-ins

  • CRM: Workflows to automatically send out emails and text messages based on triggers

  • CRM: Able to connect your email account and send and receive emails directly from Playground

Improvements

  • Chat now shows the program a chat member is affiliated with

  • Ratio dashboards are now default on for all schools

  • Added a date filter for payouts

  • Added staff and student names to ratio reporting

  • The state subsidy integration will now show if a student is inactive

  • Added school switcher dropdown for enterprise

  • Support for importing schedules from Paylocity

  • CRM: New lead page and edit lead page is much simpler to use

  • CRM: Added more default lead fields to help with onboarding

  • CRM: Able to drag and drop to reorder lead stages order

Fixes

  • Fixed saving multiple times with the same settings on

  • Now able to hold payments for multiple students

  • Prorated charges now show more clearly when creating charges

  • Fixed an issue with sorting by employment fields on staff table

  • Fixed issue with form responses showing duplicates if two questions had the same title

  • Able to charge over existing balance if also creating a new debit when charging a card

Sep 16, 2024

Closed Days, CRM Automations, & CRM Emailing

v535

3 Releases

10 Improvements

6 Fixes

Child Care Leads

This week, we released the ability to add closure dates to drop-in care, to add in even more flexibility for care availabilities. Additionally, we're continuing our work on CRM, tour booking, & marketing automation by launching workflows that automatically send emails & texts to leads. For early access to CRM, reach out to your account manager for more details and pricing.

Releases

  • Added closed days to drop-in care, now you can turn off certain days from allowing drop-ins

  • CRM: Workflows to automatically send out emails and text messages based on triggers

  • CRM: Able to connect your email account and send and receive emails directly from Playground

Improvements

  • Chat now shows the program a chat member is affiliated with

  • Ratio dashboards are now default on for all schools

  • Added a date filter for payouts

  • Added staff and student names to ratio reporting

  • The state subsidy integration will now show if a student is inactive

  • Added school switcher dropdown for enterprise

  • Support for importing schedules from Paylocity

  • CRM: New lead page and edit lead page is much simpler to use

  • CRM: Added more default lead fields to help with onboarding

  • CRM: Able to drag and drop to reorder lead stages order

Fixes

  • Fixed saving multiple times with the same settings on

  • Now able to hold payments for multiple students

  • Prorated charges now show more clearly when creating charges

  • Fixed an issue with sorting by employment fields on staff table

  • Fixed issue with form responses showing duplicates if two questions had the same title

  • Able to charge over existing balance if also creating a new debit when charging a card

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